At sogbet, your privacy is not an afterthought — it is a foundational part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect from Filipino players, why we collect it, how we use it, and the rights you have over your own information.
Our Commitment: sogbet does not sell your personal data to third parties. We collect only what is necessary to operate the Platform, comply with Philippine law, and keep your account safe. This policy is written in plain language so every Filipino player can understand exactly how their data is handled.
This Privacy Policy ("Policy") describes how sogbet ("sogbet," "we," "us," or "our"), the operator of the online gaming platform at sogbet.club ("Platform"), collects, uses, stores, shares, and protects the personal data of users ("you," "Player," or "User") who access or use the sogbet Platform.
This Policy applies to all personal data collected through the sogbet website, mobile browser experience, customer support channels, and any other touchpoint through which you interact with sogbet. It should be read alongside our Terms and Conditions and our Responsible Gaming Policy, both of which form part of your overall agreement with sogbet.
By registering a sogbet account, using the Platform, or otherwise providing your personal data to us, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the sogbet Platform.
sogbet is committed to complying with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC). We take our obligations under Philippine data protection law seriously and have implemented appropriate technical and organizational measures to protect your personal data.
sogbet collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include the following:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Yes — KYC |
| Contact Data | Email address, mobile number, residential address | Yes — Registration |
| Account Data | Username, encrypted password, account preferences, communication settings | Yes — Account |
| Financial Data | GCash number, PayMaya number, bank account details, transaction history | Yes — Payments |
| Gaming Data | Game history, bet amounts, win/loss records, session durations, responsible gaming settings | Yes — Operations |
| Technical Data | IP address, device type, browser type, operating system, session tokens | Yes — Security |
| Usage Data | Pages visited, features used, click patterns, time spent on Platform | Analytics |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Support |
| Verification Documents | Scanned government ID, proof of address, selfie verification images | Yes — KYC |
Note on Sensitive Data: Government-issued ID numbers and financial account details are classified as sensitive personal information under the Data Privacy Act of 2012. sogbet applies heightened security controls to all sensitive personal information and processes it only to the extent strictly necessary for identity verification and payment processing.
sogbet collects personal data through the following channels and methods:
sogbet processes your personal data for the following specific purposes:
sogbet processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
sogbet does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data only in the following limited circumstances:
We Never Sell Your Data: sogbet will never sell, license, or otherwise commercially exploit your personal data to advertisers, data brokers, or any other third party for their own marketing or commercial purposes. This is an absolute commitment.
sogbet retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
Upon expiry of the applicable retention period, sogbet will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.
sogbet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
Your Role in Security: While sogbet takes every reasonable precaution to protect your data, you also play an important role. Keep your sogbet password strong and unique, never share your login credentials with anyone, and contact sogbet support immediately if you suspect unauthorized access to your account.
sogbet uses cookies and similar tracking technologies to operate the Platform, improve your experience, and analyze usage patterns. A cookie is a small text file placed on your device when you visit the sogbet website.
The types of cookies sogbet uses are as follows:
You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the sogbet Platform. For analytics and functional cookies, you may withdraw your consent at any time through the cookie preference center accessible from the Platform footer.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by sogbet:
To exercise any of the above rights, please contact the sogbet Data Privacy Officer at the email address provided in Section 14 of this Policy. sogbet will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.
Identity Verification for Requests: To protect your privacy, sogbet will verify your identity before processing any data subject request. You may be asked to provide a copy of a government-issued ID and confirm your registered email address before your request is actioned.
The sogbet Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. sogbet does not knowingly collect personal data from any person under the age of 21.
If sogbet discovers or has reason to believe that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the personal data in question, and take appropriate action in accordance with our age verification procedures and applicable law.
If you are a parent or guardian and believe that your child under 21 has provided personal data to sogbet, please contact us immediately at the email address in Section 14. We will investigate and take prompt corrective action.
Account holders are responsible for ensuring that no person under 21 years of age accesses their sogbet account or uses their device to access the Platform.
sogbet primarily stores and processes personal data within the Philippines. However, some of our third-party service providers — including KYC verification providers and game software suppliers — may be located in other countries. Where personal data is transferred outside the Philippines, sogbet ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012.
Such safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to countries that have been assessed as providing an adequate level of data protection. sogbet will not transfer your personal data to a third country unless one of these safeguards is in place.
sogbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. When material changes are made, sogbet will notify registered players by email and by displaying a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how sogbet protects your personal data. Your continued use of the sogbet Platform following the effective date of any amendment constitutes your acknowledgment of the updated Policy.
If you have concerns about any changes to this Policy, you may contact our Data Privacy Officer using the details in Section 14, or you may choose to close your account if you do not agree with the updated terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or sogbet's handling of your personal data, please contact our Data Privacy Officer. We are committed to addressing all privacy-related inquiries promptly and transparently.
Data Privacy Officer
Email: [email protected]
Response Time: Within 15 business days of receipt
Jurisdiction: Republic of the Philippines
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.
Beyond the legal text, here are the six concrete ways sogbet puts your privacy and data security first — every day, for every Filipino player on the Platform.
All sensitive data stored in sogbet's systems is encrypted at rest using AES-256 — the same standard used by financial institutions worldwide. Your data is unreadable to anyone without the correct decryption key.
sogbet has never sold player data and never will. Your personal information is not a product. We share data only with the service providers and regulators strictly necessary to operate the Platform legally.
Under the Philippine Data Privacy Act, you have the right to access, correct, delete, and port your personal data. sogbet honors all data subject requests within 15 business days — no runaround, no delays.
sogbet follows the principle of data minimization — we collect only what is genuinely necessary to provide our services and meet our legal obligations. No unnecessary data is ever requested or stored.
Marketing emails and promotional notifications from sogbet are always opt-in. You can withdraw your consent and unsubscribe at any time through your account settings, with no impact on your ability to use the Platform.
sogbet's data handling practices are designed to comply fully with the National Privacy Commission's guidelines and the Data Privacy Act of 2012. Our dedicated Data Privacy Officer oversees all compliance matters.
Now that you know exactly how sogbet handles your personal data, join over a million Filipino players who trust the Platform for a secure, fair, and exciting gaming experience.
21+ only. Gambling is addictive. Know when to stop. Play responsibly.